96 casino Terms and Conditions

These terms and conditions apply to the 96 casino platform and all services connected to it. When you access this website, create an account, or use any game or betting service, you are automatically considered to have accepted these terms.

This document forms a legally binding agreement between you and 96 casino. Members are therefore advised not to begin using the service without reading it in full. If you object to any part of these terms, please refrain from using the platform.

To open a valid account at 96 casino, members must provide accurate and complete information. If the information provided at registration is found to be false or misleading, 96 casino reserves the right to close the account.

2.1 One Person, One Account

Each person may open only one account. Operating multiple accounts is a direct violation of these terms. In such cases, all associated accounts may be suspended or permanently closed and any outstanding bonuses may be forfeited.

2.2 Account Verification

To ensure security and maintain the accuracy of financial transactions, 96 casino may verify a member's identity at any time. This process may require a national ID card, passport, or other government-issued document. Withdrawal requests may not be processed until verification is complete.

2.3 Login Credential Security

Always keep your username and password confidential. The member is solely responsible for any loss resulting from sharing account credentials with a third party. If any suspicious activity is noticed, please notify the support team immediately.

Members must be at least 21 years old to create an account and use the services at 96 casino. Any registration by someone under 21+ is a clear violation of these terms. If age verification fraud is detected, the account will be closed immediately and deposited funds may be forfeited.

Additionally, residents of certain countries or regions may be ineligible to use this platform for legal reasons. It is entirely the member's own responsibility to comply with the laws of their country.

96 casino currently accepts deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer (including BRAC Bank, Dutch-Bangla Bank, and other major commercial banks).

4.1 Deposit Terms

• Minimum deposit amount: ৳300 (per method).
• Deposits are only accepted from a method registered in the account holder's own name.
• Deposits through third parties are strictly prohibited.

4.2 Withdrawal Terms

• Minimum withdrawal amount: ৳800.
• Withdrawal processing generally takes between 15 minutes and 2 hours.
• Withdrawals may be delayed if account verification has not been completed.
• Withdrawals can only be made to the same method used for the deposit.

96 casino runs various types of bonuses and promotional offers. Each bonus has its own terms, which are detailed on the relevant promotion page.

5.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to ৳5,000. The wagering requirement for this bonus is 10 times the bonus amount. For example: depositing ৳1,000 will earn a ৳1,200 bonus, giving a total balance of ৳2,200 — and ৳1,200 × 10 = ৳12,000 must be wagered before the bonus can be withdrawn.

5.2 General Bonus Terms

• A bonus may be claimed only once, unless the relevant promotion states otherwise.
• Bonus funds cannot be withdrawn directly — wagering requirements must be met first.
• Any attempt to claim bonuses using multiple accounts will result in all accounts being closed.
• Additional benefits apply for VIP members — weekly cashback is available from Bronze to Gold level.
• 96 casino reserves the right to change or cancel any bonus offer without prior notice.

All games available at 96 casino — slots, live casino, fishing games, baccarat, roulette, and sports betting — are operated according to their own rules.

6.1 Fairness of Game Results

All games are operated using certified Random Number Generator (RNG) technology. The result of each round is completely independent and does not depend on previous results.

6.2 Bet Cancellation and Technical Issues

If a game is left incomplete due to a technical fault, 96 casino will attempt to cancel that round and automatically refund the bet. However, if the result has already been determined, that result will be considered final.

6.3 Maximum Bet Limits

When playing with a bonus balance, the maximum bet per round is set by the terms of the relevant bonus. Placing a bet that exceeds this limit may result in the bonus being cancelled.

The following activities are strictly prohibited and, if detected, will result in immediate account closure:

• Using any software or automated tools to artificially influence game results.
• Bonus abuse or arbitrage by coordinating bets across two or more accounts.
• Using the platform for money laundering or any illegal financial activity.
• Unauthorised access or attempted access to another person's account.
• Registering under a false identity or committing verification fraud.
• Attempting to interfere with or manipulate the platform's security systems.

96 casino may temporarily suspend or permanently close any account without prior notice in the following circumstances:

• If any provision of these terms is violated.
• If fraudulent information is detected during verification.
• If unusual or suspicious financial transactions are observed on the account.
• On the order of a court or relevant authority.
• If the account has been inactive for an extended period.

If an account is closed for legitimate reasons, any remaining valid balance will be returned. However, bonus balances will be forfeited in cases of closure due to a breach of terms.

96 casino will not be held liable for the following:

• Game interruptions caused by loss of internet connection or third-party network issues.
• Losses caused by a fault in the member's own device or software.
• Unexpected server maintenance or outages.
• Issues arising from a fault on the part of a third-party game provider.

In any circumstance, 96 casino's maximum liability will be limited to the amount deposited by the member during that week.

96 casino treats the protection of members' personal data as a top priority. SSL encryption is used on the platform, and the detailed policy on how data is collected, stored, and used can be found in our Privacy Policy.

Members' data will not be sold to any third party. However, data may need to be disclosed under legal obligation or government order. The minimum information required for payment processing may be shared with the relevant payment provider.

96 casino reserves the right to change or update these terms and conditions at any time. For significant changes, members will be notified by email or via a notification on the platform.

Continuing to use the platform after changes are published will be considered as acceptance of the new terms. We therefore recommend visiting this page regularly. For answers to common questions, see our FAQ page.

If a member has a complaint about a transaction or gaming result, they must first contact the 96 casino support team directly. An initial response will be provided within 72 hours of the complaint being raised.

12.1 Formal Complaints Process

If the member is not satisfied with the support team's decision, they may submit a formal complaint by email. The complaint must include the member's username, the date of the incident, and a detailed description. 96 casino will provide a formal response within 30 working days.

12.2 Legal Proceedings

For all disputes, both parties will first attempt to reach a resolution through discussion. If a resolution cannot be reached through discussion, the relevant legal proceedings will follow.

96 casino believes that enjoying entertainment and staying safe can go hand in hand. Self-control tools and support information for members can be found in 96 casino's Responsible Gaming guidelines.

Deposit limits, betting limits, and a self-exclusion feature are available on the account. If you feel that your gaming habits are getting out of control, please contact the support team immediately.

If you have any questions or comments about these terms and conditions, the 96 casino support team is available seven days a week, twenty-four hours a day in both Bengali and English.

• Live Chat: Contact us directly via live chat on the platform.
• Email: [email protected]

To learn more about 96 casino, visit our About Us page.