Safe Gaming

Our Commitment to Responsible Play

96 casino believes entertainment is meaningful only when enjoyed in a controlled and mindful way. Our goal is to ensure a healthy experience for every player.

For Ages 21+ Only

Why Responsible Gaming Matters

Online gaming and betting can be a normal part of entertainment, but it is only beneficial when played within your own means and limits. At 96 casino, we want every player to use our platform attentively and maintain healthy habits.

Gambling or betting should never be seen as a source of income. It is entirely an entertainment activity. If anyone feels that gaming is having a negative effect on their daily life, family relationships, or financial situation, that is a warning sign. More helpful information about gaming is available on our FAQ page.

Please note: To participate in any form of casino or betting activity in Bangladesh, a person must be at least 21 years old. Access by minors is strictly prohibited and we enforce this rigorously.

96 casino follows an age verification process at the time of registration. If a suspicious account is identified, we may request verification documents and suspend the account if necessary. Full guidelines on this are stated in our Terms and Conditions.

Gaming can sometimes become a way to escape stress or problems. If you feel this way, take a break immediately and talk to a family member or specialist.

Self-Control Tools

96 casino provides players with various tools to manage their own experience. Using these tools, you can stay aware of how you spend your time and money.

Deposit Limits

Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, it takes effect immediately.

Financial Protection

Session Time Limits

Use the option to be automatically logged out after a set period, so you do not spend more time than intended.

Time Management

Temporary Break

If you need a short rest, you can temporarily deactivate your account for a specific number of days.

Short-Term Break

Self-Exclusion

If you feel you need a long-term break from gaming, activate self-exclusion. Once this request is in effect, the account cannot be reactivated before the chosen period ends.

Long-Term Protection

Gaming History Review

View your full history of bets, wins, losses, and spending. Understanding your own patterns is the first step toward responsible play.

Information and Transparency

24/7 Support

Contact us anytime via live chat or email. Support is available in both Bengali and English.

Direct Support

To use or activate any of these tools, contact our support team directly — we are available 24 hours a day, 7 days a week.

Recognize the Warning Signs of a Problem

Problematic gaming develops gradually. If you notice any of the following signs in yourself, take a break immediately and seek help.

Urge to Chase Losses

Feeling a strong urge to keep playing in order to win back lost money is a clear sign of a problem.

Spending Beyond Your Means

Spending money beyond your budget or betting with borrowed funds leads to serious financial problems.

Disruption to Sleep and Daily Life

Staying up late or neglecting work and studies to keep playing has a negative effect on everyday life.

Hiding It from Family

Concealing your gaming habits from family or friends, or lying about it, is a sign of concern.

Emotional Distress

Feeling anxious or irritable when you cannot game, or turning to gaming to find emotional relief.

Repeated Failed Attempts to Stop

Deciding multiple times to stop playing but failing each time — this is when professional help is needed.

Tips for Healthy Gaming Habits

Playing responsibly at 96 casino comes down to a few simple rules. Start by setting a weekly budget for yourself — one that, if lost, will not affect your household or savings. Never go beyond that budget.

Set a time limit before you start playing and stick to it. You can use an alarm or timer on your phone. Do not play for long stretches without a break — step away for a few minutes every hour.

21+ age requirement: To participate in any betting or casino activity at 96 casino, a person must be at least 21 years old. Make sure younger family members cannot access your account — use a password on your device and log out after every session.

Remember, every game result is completely random (determined by a Random Number Generator — RNG). No strategy or system can guarantee a win. Losses are normal — treat them that way.

You can learn more about 96 casino's core principles and commitments on our About Us page. We believe building an honest and transparent environment is our greatest responsibility.

Where to Find Support

You are not alone in dealing with gaming problems. Help is available from the following sources.

96 casino Live Chat

Talk to us in Bengali on our 24/7 live chat support. Let us know about self-exclusion, deposit limits, or any concern — our team will assist you with full confidentiality.

Email Support

If you are not comfortable talking directly, contact us by email. Emails in both Bengali and English are accepted and responded to promptly.

Family and Trusted People

Talk to a close family member or a trusted friend. Often, support from someone close is the most effective step you can take.

Professional advice: If you feel the situation is becoming difficult to handle on your own, consult a mental health specialist or addiction counsellor. This kind of professional support is available at government hospitals and private facilities in Bangladesh.

Responsible Gaming FAQs

To activate self-exclusion, contact 96 casino via live chat or email support and let us know your request. Our team will help you choose a duration — from a few weeks up to a long-term exclusion. Your account cannot be reactivated during this period.

Yes, deposit limits can be changed. However, reducing a limit takes effect immediately, while increasing one has a waiting period — this is intentional, to prevent impulsive overspending.

Gaming by minors is strictly prohibited. If you suspect this has happened, contact our support team right away. The account will be suspended and transactions will be reviewed. Going forward, keep your device password-locked and log out after every session.

First, let 96 casino's support team know — we will activate self-exclusion for you. Also speak with a family member or trusted friend. For longer-term help, consulting a trained addiction specialist at a government hospital or private mental health facility in Bangladesh is the most effective step.

No. Online casino and betting are purely for entertainment. Every game result is determined by an RNG, and the house edge always applies over the long run. Only play with money you are prepared to lose — never use emergency funds or borrowed money.

A temporary break deactivates your account for a set number of days, after which you can resume as normal — it is suited for a short rest. Self-exclusion is a firmer step that stays in effect for a longer period and cannot be cancelled before the chosen duration ends. Our support team can help you with either option based on your needs.

More Helpful Pages

Terms and Conditions

Complete guidelines on account use, bonuses, and age requirements.

Read Terms and Conditions

Privacy Policy

Learn how your personal information is protected and used.

View Privacy Policy

FAQ

Answers to common questions about payments, bonuses, accounts, and more.

Read FAQ

About Us

Learn about 96 casino's goals, values, and commitments to players.

Learn About Us